Summary/Characteristics of Position:

The Care Coordinator- Hospital Bridge is a case management position that functions out of medical settings, including emergency rooms, to provide the coordination and linkage of services for individuals recommended for behavioral health services- including substance abuse, mental health and/or housing needs.

Essential Functions:

• Assess and/or screen individuals for admission criteria to ACTS addiction receiving, outpatient or residential services.
• Ensure smooth transitions to the next level of care (warm hand-offs), is completed, to avoid gaps in service, and respond rapidly for needed support and/or intervention.
• Maintain contact with those on caseload providing a comprehensive continuum of services to promote recovery.
• Support individuals receiving services with integration back into society as a healthy, substance-free individual.
• Promotes engagement in the recovery process and provides tools inherent to self-directed recovery.
• Facilitate appropriate connection and linkage with peer support specialists, education, employment, housing and/or other needed wraparound services.
• May transports clients and/or materials to medical, legal, recreational, and other community appointments that support their recovery.
• Attend multidisciplinary team meetings to review case status.
• Attend court hearings, as needed.
• Prepare documents including, but not limited to, progress reports.
• Performs other related duties as assigned.

Pre-requisite Requirements:

• Bachelor's degree
• Two (2) years of direct service experience in substance abuse or mental health treatment or recovery setting.
• Lived experience as an adult in recovery for a minimum of 2-years from a mental health and/or substance use condition.
• Certification as a Recovery Support Specialist (CRSS) or Recovery Peer Specialist (CRPS) may substitute for one year of direct service experience.
• Must possess valid Florida Drivers' License
• Must be able to fully participate in Welle (crisis intervention) and CPR/First Aid training.
• Must be eligible for Level II background clearance.

Preferred Attributes:

• Certification as a Recovery Support Specialist (CRSS) or Recovery Peer Specialist (CRPS).

Required skills/Abilities

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.

Reports to: This position reports directly to the Program Administrator- Acute Care Services.

Supervisory Responsibilities: This position does not supervise others.

Physical Requirements: Safety/Health Considerations:

• Physically able to drive a vehicle for prolonged periods of time.
• Ability to perform considerable reaching, stooping, and bending.
• Ability to lift, push, pull and carry.
• Full participation in Welle (crisis intervention) and CPR/First Aid training.

Work Environment: This job primarily functions in a hospital or other acute care medical setting. This role routinely uses standard office equipment and mobile devices.

Travel: Ability to drive to various locations daily. This position does not require overnight travel.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.