Case Manager EOD

LOCATION: Tampa, FL

Summary/Characteristics of Position:

The Case Manager Enhanced Offender Diversion EOD)- is a professional case management position providing services for the EOD program. This position increases public safety, averts increased criminal justice expenditures and improves the accountability and effectiveness of treatment services for persons with mental illness or co-occurring disorders who are in, or at risk of entering or re-entering the criminal justice system.

Essential Functions:

  • Coordinates admissions referred by court referral programs.
  • Complete admission and orientation documentation.
  • Develop plans, which include services to accomplish successful completion of program.
  • Document all client contacts, service delivery and responses to treatment interventions.
  • Prepare progress and court reports reflecting level of progress towards program objectives.
  • Attend court hearings and present status reports.
  • Ensure smooth transitions to the next level of care (warm hand-offs), is completed, to avoid gaps in service, and respond rapidly for needed support and/or intervention.
  • Facilitate appropriate connection and linkage with peer support specialists, education, employment, housing and/or other needed wraparound services.
  • May transports clients and/or materials to medical, legal, recreational and other community appointments that support their recovery.
  • Attend interdisciplinary treatment team meetings and clinical staffing sessions related to client care/progress.
  • Perform related work, as requested.

Pre-requisite Requirements:

  • Bachelor's Degree in a human services related field
  • One (1) year of case management in a related experience.
  • Must possess valid Florida Drivers' License
  • Must be able to fully participate in Welle (crisis intervention) and CPR/First Aid training
  • Must pass a criminal history background check and/or fingerprinting

Required skills/Abilities

  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.

Reports to: This position reports directly to the Program Director of the ACTS Special Projects Unit

Supervisory Responsibilities: This position does not supervise others

Physical Requirements: Safety/Health Considerations:

  • Physically able to drive a vehicle for prolonged periods of time
  • Full participation in transportation-related training activities, including on-the-road driving
  • Ability to perform considerable reaching, stooping, and bending.
  • Ability to lift, push, pull and carry

Work Environment: This job divides time between a professional office environment, ACTS service locations, and county courthouse. This role routinely uses standard office equipment and mobile devices.

Travel: Ability to drive to various locations daily using a company owned vehicle. This position does not require overnight travel.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.