Case Manager Residential

Characteristics of Position:

The Case Manager Residential position provides assessment for mental health and substance use issues, basic integrated and supported individual, family and group education, advocacy, linkage, coordination, problem-solving and monitoring of clients to optimize the functioning of individuals with substance disorders or co-occurring substance and mental disorders and promoting stabilization, rehabilitation and recovery.

Pre-requisite Requirements:

  • Bachelor's in human services or other relevant field 
  • Must possess valid Florida Drivers' License
  • Must be capable of full participation crisis intervention and CPR/first aid training

Preferred Attributes:

  • One (1) year case management experience
  • One (1) year experience working in mental health field

Core Responsibilities/Essential Functions:

  • Complete admission and orientation documentation; may administer or interpret screening/assessment instruments.
  • Develop plans, which include services to accomplish habilitation or rehabilitation
  • Provide clients with a comprehensive listing of community resources, including social, legal and educational to support their needs.
  • Document all clients' contacts, care and response to support their treatment needs
  • Attend interdisciplinary treatment team meetings to discuss client's care and progress 
  • Engage clients to talk about their mental illness and substance misuse and encourage their participation in recovery steps 
  • Conducts life skills group sessions to promote self-sufficient, independent living in the community
  • Transports clients in agency vehicles to service or benefit appointments. Assists clients with obtaining county, state and federal benefits (social security benefits, vocational rehabilitation, HUD, transportation, etc.)
  • Assists with obtaining birth certificates, social security cards, identification cards, bank accounts and other needs
  • Maintain updated rosters and submit census data as required.
  • Complete program  documentation including but not limited to behavioral progress reports, incident/injury reports and grievances
  • Provides assistance with post placement plans through location of suitable transitional or permanent housing and negotiation with landlords or housing authority
  • Provide follow-up services for up to one year after discharge from the program
  • Perform related work as required

Physical /Safety/Health Considerations:  Sit, stand, walk, lift, and carry

Supervision: Work is performed under the direction of the Program Supervisor, Director or Administrator. This position does not provide supervision to others.

Core Competencies:

  • Understanding Behavior
  • Treatment Knowledge 
  • Application to Practice
  • Professional Readiness 
  • Technical Capabilities 
    • Experience with EHR systems
  • Business Acumen 
  • Professional 
  • Analytical 
  • Leadership 

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.