Characteristics of Position:
transportation and clerical work related to the direct service for clients,
support tasks and will involve duties requiring motor vehicle transport of
clients or materials. Additionally, this role assists in clerical work
such as receiving and delivering incoming and outgoing communications, filing,
and operating office equipment. This is
a full time position located at the Pinellas Domiciliary residential treatment
program in Tarpon Springs, Florida.
Location: Tarpon Springs, Florida
- Communications - Communicate with
supervisor and established chain of command regarding daily workflow,
operations and/or incidents; document all required information in a clear,
legible, timely, concise and accurate manner.
- Relationship - Respects authority; models
direct and clear communications with peers, clients and subordinates;
culturally aware and respectful of differences;
- Administrative - Precisely documents events
and transactions specific to job duties in approved Agency formats;
understands and adheres to program operating procedures.
- Technical - Utilizes Agency
communication devices and information technology as a business tool;
proficient, as required, in the use of Outlook, DATIS, Train Caster, KIS
and related IT systems and software applications.
- Business Acumen - Adheres to Agency Policy.
- Professional - Behaves ethically;presents
a professional image in appearance, communications and demeanor; adheres
to Agency scheduling Policy; follows program activity schedules; committed
to personal professional development.
- Analytical - Establish a helping
relationship with the person receiving services by demonstrating empathy,
respect and genuineness in order to build trust. Assist in gathering
information about basic and community living of maintenance or food
- Leadership - Seek to participate in
effective approaches and training to enhance job skills; seek
opportunities to mentor new staff; ability to recognize unsafe behaviors,
situations, and environments to maintain the safety and well-being of
persons receiving services, staff and community members.
- High school diploma or GED
- All ACTS, Inc. employees
must be able and willing to work when expected to accommodate program
and/or agency needs, participate in the agency's Quality Improvement
Program and attend all assigned/required trainings, practice on-the-job
safety at all times, and demonstrate the ability to communicate and work
with others and be respectful of peers, supervisors, clients, guests, etc.
If required by contract or administrative rule, must fully participate
NAPPI (crisis intervention) training and able to apply same to work
/Safety/Health Considerations: Stand, walk, lift, carry
of Work Expected: Level commensurate with
satisfactory Clerk-Messenger performance
of Work Expected: Commensurate with level necessary
to fully meet obligations
SupervisionWork is performed under the supervision of a Program Supervisor or
Director. This position does not provide supervision to others.
Transports clients and materials as needed, and
performs assigned duties such as receiving and delivering incoming and outgoing
communications, mail, or packages, filing, answering phones, operating various
types of office equipment.
clients as well as materials to referral destinations via agency vehicle.
or assists in the performance of routine clerical operations such as filing,
answering phones, computer duties, and other general office tasks.
and delivers office communications, mail, packages or other materials.
safety check on assigned agency vehicle/s; reports daily on condition of
related work as required/assigned.
The omission of specific statements does not
preclude management from assigning specific duties not listed herein if such
duties are a logical assignment to position.
ACTS is an EEO/AA DFWP Employer.