Summary/Characteristics of Position:

The Data Entry Specialist performs specialized data entry duties in various software programs, identifying data errors and/or omissions and ensuring integrity of information entered into systems. This position additionally engages in compiling reports, supports record requests and quality improvement processes, and maintaining procedures.

Core Responsibilities/Essential Functions:

• Utilizes Electronic Heath Record (EHR) software system to activate/inactivate user accounts, compile data reports and monitor data completion.
• Reviews and corrects data submissions to ensure accuracy as required by State of Florida, funding/contract sources and other third party entities.
• Collaborates with team members to ensure timely and accurate data submissions to State of Florida and funding/contract sources.
• Adheres to timelines for collecting and correcting service-related data submissions.
• Communicates with the field to troubleshoot data errors or omissions until resolved.
• Provides technical training and support to employees related to EHR service entry.
• Maintains Client Portal processes and supports access and record requests.
• Prepares job specific reports and auditing tools for data validation, error identification and correction-related tasks.
• Prepares, and participates in, processes for internal/external audits and reviews, as assigned.
• Provides data and tech support to management and program staff for contract outcome reports.
• Maintains and understands all agency-wide codes, forms, charts, files and logs used during data entry/review functions.
• Attends external data meetings and internal Quality Improvement meetings to support agency needs.
• Performs other duties as may be assigned.

Pre-requisite Requirements:

• High school diploma or equivalent.
• One (1) year of work experience in data entry or relevant field.
• Bachelor's degree may substitute for work experience.

Preferred Attributes:

• Bachelor's Degree in related field.
• Previous experience in a behavioral healthcare setting

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Ability to maintain strict confidentiality.

Supervision: This position reports directly to the Quality Improvement Director. This position does not have any direct reports.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 20 pounds at times with or without assistance.

Work Environment:

• Majority of time spent in a professional office environment. Occasional visits to secured and non-secured locations where patient service delivery occurs.

Travel

• This position will be required to travel in between all of ACTS programs including county-to-county. No overnight travel is required.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.