Characteristics of Position:
This position provides assessment for mental health
and substance use issues, basic integrated and supported individual, family and
group education, advocacy, linkage, coordination, problem-solving and
monitoring of clients to optimize the functioning of individuals with substance
disorders or co-occurring substance and mental disorders and promoting
stabilization, rehabilitation and recovery.
Location: Tampa, Florida
Understands applicable theories of addiction and human behavior;
recognizes the risk and resiliency components of the personal,
environmental, social and cultural contexts; co-occurring competent;
analyzes and distinguishes between the contributing interactions of
physical, social, behavioral, psychological and social factors.
- Treatment Knowledge - Versed in science based
treatment philosophy, models and practice; incorporates the use of other
disciplines, family, social networks and community resources in support of
individual recovery; utilizes outcome measures in evaluating performance.
- Application to Practice - Effectively matches client
needs to appropriate levels and modalities of care; individualizes
strategies and interventions to individual client recovery needs,
preferences, readiness, stage of change and unique co-occurring disorder,
language, gender and cultural considerations; makes optimum therapeutic
use of client crises; incorporates and utilizes pharmaceutic interventions
as appropriate; adheres to the fidelity of selected practice models.
- Professional Readiness - Understands and
respects diverse cultures and cultural differences; comfortable with and
responds to persons with disabilities; evidences personal awareness of
strengths, limitations and biases; behaves ethically and adheres to
professional standards of conduct; pursues guidance and supervision
and continuous professional development opportunities; remains aware of
personal and professional limits in knowledge and expertise.
- Technical Capabilities - Proficient in the use of
Electronic Health Records; effectively utilizes electronic medium
(internet, intranet, phones, etc.) to communicate and stay abreast of
changes in the field and political and community environments; thoroughly
documents and records professional events, activities and transactions.
- Business Acumen - Knowledgeable of support and
benefits available to clients and aggressively works to enable client
access to those resources; proficient in the matching and billing of
services provided to appropriate fund sources and maintaining audit
compliant backup documentation; consistently meets or exceeds established
case load size and productivity standards.
- Professional - Behaves ethically;
presents a professional image in appearance, communications and demeanor;
adheres to agency scheduling policy; follows program activity schedules;
committed to personal professional development.
- Analytical - Establishes a helping
relationship with the person receiving services by demonstrating empathy,
respect, and genuineness in order to build trust; assists in gathering
information about basic and community living of the person receiving
services to be used in the assessment process.
- Leadership - Seeks to participate in
effective approaches and training to enhance job skills; seek
opportunities to mentor new staff; ability to recognize unsafe behaviors,
situations, and environments to maintain the safety and well-being of
persons receiving services, staff and community members.
- Bachelor's in human services
or other relevant field and one year of case management or related
- All ACTS, Inc. employees
must be able and willing to work when expected to accommodate program
and/or agency needs, participate in the agency's Quality Improvement
Program and attend all assigned/required trainings, practice on-the-job
safety at all times, and demonstrate the ability to communicate and work
with others and be respectful of peers, supervisors, clients, guests, etc.
If required by contract or administrative rule, must fully participate in
NAPPI (crisis intervention) training and able to apply same to work
/Safety/Health Considerations: Sit, stand,
walk, lift, and carry
of Work Expected: Level commensurate
with satisfactory Case Management performance
of Work Expected: Commensurate with level necessary
to fully meet obligations
Supervision: Work is performed under the
direction of the Program Supervisor, Director or Administrator. This position
does not provide supervision to others.
interviews to assess social, legal, medical psychological and educational needs
of client; provides casework services to assist clients in obtaining social,
educational and vocational goals. Engages
clients to talk and communicates empathically about their addiction or mental
illness, medications and recovery to promote understanding of their
illness/illnesses and hope for recovery.
- Complete admission and
orientation documentation; may administer or interpret
- Develop plans, which include
services to accomplish habilitation or rehabilitation.
- Document all clients'
contacts, care and response, maintain records and updated rosters collect
data and prepare reports as mandated by program procedure within agency
standards and timeframes.
- Attend and serve as advocate
for client in court hearings.
- Maintain a comprehensive
listing of community resources, including social, legal and educational
- Attend scheduled
interdisciplinary treatment team meeting or clinical supervisory sessions
and discusses aspects of client's care and progress (or lack of same); may
participate in other meetings/events as assigned.
- Recognize and
promptly/appropriately assist as needed in crisis situations to minimize
incidents of hospitalization or incarceration; report treatment needs of
clients to clinical personnel and supervisor; recognize client's
comprehensive needs and discusses with interdisciplinary treatment team.
- Complete documentation
including but not limited to behavioral progress reports, incident
reports, grievances, injury reports, client eligibility, enrollment,
tracking, lease agreements, billing and related documentation as required.
- Perform related work as
requested / required.
SPECIFIC: The program includes the following duties and responsibilities
for this position:
- Duties include spending a
majority of time screening clients for Detention status for youth not
Diversion eligible based on screening criteria
- Provides guidance to JAC
Intake Workers regarding coordination of client services and
policies / procedures
- Provide casework services to
assist clients in obtaining social, educational and vocational goals
- Coordinates client release
- Serves as back-up to the
Diversion Screening Unit
- Must possess valid Florida
Drivers' License, industry accepted driving history and maintain vehicle
insurance required by State of Florida. If required to drive an ACTS'
vehicle, must maintain drivers' license and history as listed above and
participate in all transportation-related training activities, including
on-the-road driving test relative to appropriate and safe operation of
- Attends unit and individual
supervision meetings; may participate in other meetings/events as assigned
The omission of specific statements does not
preclude management from assigning specific duties not listed herein if such
duties are a logical assignment to position.
ACTS is an EEO/AA DFWP Employer.