Supportive Housing Specialist

Location: Tampa, FL

Characteristics of Position:

The Supportive Housing Specialist is a professional, case management position providing community-based services for individuals experiencing chronic homelessness due to factors of substance abuse, mental illness, and/or chronic physical illness.

Core Responsibilities/Essential Functions:

  • Complete comprehensive assessments of all households assisted and develop a service plan to address the support needed to achieve housing stability and self-sufficiency.

  • Assist landlords to ensure timely inspections at admission to program, annual re-certification and condition of unit inspections meet contractual standards.

  • Maintain regular communication with tenants, landlords, community partners, funders, and management.

  • Perform program orientations to educate and inform applicants of program requirements and responsibilities.

  • Assists clients with developing money management strategies for appropriate budgeting. 

  • Serves as an advocate and provides access to services such as financial assistance, legal aid, housing, job placement or education, primary healthcare, mental health and or substance treatment.

  • Provides specialized case management services related to identified needs

  • Completes all required documentation, including but not limited to progress reports, client eligibility, enrollment, tracking and related documentation.

  • Document all clients? contacts, care and response, maintain records and updated rosters collect data and prepare reports as mandated by program procedure within agency standards and timeframes.

  • Attend scheduled interdisciplinary team meetings or clinical supervisory sessions to discuss quality of client care.

  • Assist with Life Skills Development

  • Assist with Benefit applications (will obtain and maintain resources and stability).

  • Conduct educational groups that will increase individual living skill development and wellness. 

  • Maintains up-to-date tenant rosters (census and rent) at all times.

  • Participates in other meetings/events as assigned.

  • Participates in ?on-call? rotation for after-hours responsibilities. as required by program

  • Performs related work as required / assigned.

Pre-requisite Requirements:

  • A Bachelors? degree in human services, administration, management or related field.

  • Prior experience working with chronically homeless individuals is preferred.

  • Must possess valid Florida Drivers? License, industry accepted driving history and maintain vehicle insurance required by State of Florida.

    Supervision: Work is performed under the direction of the Team Leader. This position does not provide supervision to others.


The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.