Characteristics of Position:
This is a graduate or undergraduate student practicum, internship, or field placement in a clinical position in a human services agency providing alcohol, drug abuse, mental health or juvenile justice services. Counselor Interns provide assessment for mental health and substance use issues, basic integrated and supportive individual, family and group counseling, education, advocacy, linkage, coordination, problem-solving and monitoring to optimize the functioning of individuals with substance disorders or co-occurring substance and mental disorders, working under supervision of the assigned field instructor or designee.
Client Care - Effectively redirects serious behaviors involving risk of physical harm to self or others or the destruction of property; demonstrates positive engagements with clients reinforcing proactive behaviors; avoids coercive interventions from invitations to escalate or enter into conflict around insignificant behaviors.
Communications - Communicate with supervisor and established chain of command regarding daily operations and/or incidents; document all required information in a clear, legible, timely, concise and accurate manner.
Relationship - Respects authority; models direct and clear communications with peers, clients and subordinates; culturally aware and respectful of differences; establish a helping relationship with the person receiving services by demonstrating empathy, respect, and genuineness in order to build trust.
Administrative - Precisely documents events and transaction specific to job duties in approved Agency formats; understands and adheres to program operating procedures.
Technical - Utilizes Agency communication devices and information technology as a business tool; proficient, as required, in the use of Outlook, Datis, Credible, Train Caster, and related IT systems and software applications.
Business Acumen - Adheres to Agency Policy.
Professional - Behaves ethically; presents a professional image in appearance, communications and demeanor; adheres to Agency scheduling Policy; follows program activity schedules; committed to personal professional development
Analytical - Assist in gathering information about basic and community living of the person receiving services to be used in the assessment process; implement designated interventions and behavioral management programs.
Leadership - Seek to participate in effective approaches and training to enhance job skills; seek opportunities to mentor new staff; ability to recognize unsafe behaviors, situations and environments; act to maintain the safety and well-being of persons receiving services, staff and community members.
Currently enrolled in a graduate or undergraduate degree program in social work, counseling, psychology or other human services field and working under a formal learning contract or similar agreement with a university.
Physical / Safety/Health Considerations: Standing, walking, carrying, stooping, speaking, and listening
Quality of Work Expected: Level Commensurate with satisfactory Direct Service Intern performance.
Quantity of Work Expected: Commensurate with level necessary to fully meet obligations of learning contract or similar document.
Supervision: Work is performed under the direction of the assigned filed instructor. This position does not provide supervision to others.
Scope of Responsibilities:
Under the supervision of the assigned field instructor or designee, adheres to agency model and documentation for admissions, treating persons with co-occurring disorders and orientation. Carries out tasks associated with laundry, a clean living environment, and ensures safety of clients receiving services.
Core Responsibilities/Essential Functions:
Working under supervision of the assigned field instructor or designee, interns:
Demonstrates a general knowledge of program professional plan, program policies and procedures. Performs and documents pre-admission searches, and informs designated personnel of bruises, etc. and searches client's property for contraband. Makes frequent rounds of facility to insure adequate safeguards and client safety are maintained. Facilitates/complies with emergency preparedness and monthly mock scenario emergency drills.
Communicates regularly with clients, co-workers/shift supervisors and others as appropriate, and engages clients to talk about their mental illness and substance misuse. Observes clients for changes in behavior, monitors activities of clients, motivates clients to participate in activities, and also guides and advises clients in their personal adjustment utilizing verbal de-escalation techniques. Interprets the client handbook for clients as needed; applies applicable rules and regulations to clients.
Assists clients in preparing for court appearances or other outside activities, and implements supportive, psycho-educational and recreational groups. Advises and guides clients on personal hygiene habits. Monitors and tracks compliance with self-administered medication process if instructed. Oversees collection of urine specimen for drug screens and may complete and record vital signs as assigned. Assists clients in gathering/obtaining personal property when discharged.
Documents individual contacts, daily case notes, incident and injury reports and grievances. Answers phones and provides other administrative support as needed. Builds new case files and breaks down discharged client case files.
The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.
ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.