Volunteer-Counselor

Characteristics of Position:

This is a professional clinical position in a human services agency providing alcohol, drug abuse, mental health or juvenile justice services.  Intervention counselors provide appropriate assessment, counseling, and documentation. Services are often provided in client homes or other community settings, as well as at secure Juvenile Assessment Center setting, ACTS offices, or Department of Juvenile Justice offices.

Prerequisite Requirements:

  • Bachelor's degree in criminal justice, social work, or closely related human services field

  • All ACTS, Inc. employees must be able and willing to work when expected to accommodate program and/or agency needs, participate in the agency's Quality Improvement Program and attend all assigned/required trainings, practice on-the-job safety at all times, and demonstrate the ability to communicate and work with others and be respectful of peers, supervisors, clients, guests, etc. If required by contract or administrative rule, must fully participate in NAPPI (crisis intervention) training and able to apply same to work setting.

Preferred Attributes:

  • Experience in family counseling

  • Bilingual (English/Spanish)

Physical /Safety/Health Considerations:  Standing, walking, carrying, stooping, speaking, and listening

Quality of Work Expected:  Level commensurate with satisfactory volunteer counselor performance

Quantity of Work Expected:  Commensurate with level necessary to fully meet obligations

Supervision:  Volunteer work is performed under the supervision of the Program Director/designee.

Scope of Responsibilities:

Adhere to regulatory bodies and licensing rules, guidelines and established protocols to carry out all duties required by contract, licensure, accreditation, and certification relative to agency, program, service assignment and agency designated models of service delivery. The Volunteer Counselor is responsible for providing specialized counseling services to prevent the recurrence of domestic violence and reduce the related risk of eventual substance abuse involvement among household members. 

Core Responsibilities/Essential Functions:

  • Schedules an in-home appointment within fourteen (14) days of admission to introduce program services, complete intake documents and provide orientation.

  • Completes a thorough interview with the juvenile, family members, referral source, and collateral sources to determine the factors contributing to the domestic violence.

  • Completes an intervention plan with the juvenile and identifies their needs.

  • Conducts and documents an intervention plan progress review on a monthly basis.

  • Identifies whether there is substance abuse occurring among any household members and documents an immediate referral for further evaluation and/or treatment.

  • Targets all non-abusing members between the ages of 10 and 17 within the home, to include either the offender, siblings or others, to receive substance abuse educational materials.

  • Provides selective intervention services in the form of specialized counseling focusing on effective communication, anger management, problem-solving, coping skills, parenting, and other identified needs to reduce the risk of future violence and substance abuse involvement.

  • Provide assistance to link youths and families with recommended services

  • Provide substance abuse prevention education to youths

  • Collaborates with treatment and community service providers to ensure services are streamlined and to avoid duplicative efforts by multiple sources.

  • Maintains a positive relationship with Department of Children and Families, Department of Juvenile Justice, and service provider staff.

  • Maintain documentation for assigned clients and manage records in compliance with requirements of contract, licensure, and accreditation

  • Participate in peer review and provides direction and professional development as appropriate.

  • Perform related work as required /assigned.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.