Care Coordinator CRT


Summary/Characteristics of Position:

The Care Coordinator Case Manager is a professional case management position that is a member of a Co-Responder team consisting of a behavioral health clinician and a sworn officer of the Tampa Police Department (TPD). This position will include focus on individuals identified as high utilizers of crisis stabilization units, emergency rooms, and calls for police service related to behavioral health issues.

Essential Functions:

?  Coordinate admissions referred by field therapists, TPD, or other Co-Responder Team (CRT) representatives

?  Assess and/or screen referred individuals for admission criteria to ACTS addiction receiving, outpatient or residential services.

?  Maintain contact with those on caseload for a minimum of six months providing a comprehensive continuum of services to promote recovery. This timeline can be extended based upon the need of the individual.

?  Ensure smooth transitions to the next level of care (warm hand-offs), is completed, to avoid gaps in service, and respond rapidly for needed support and/or intervention.

?  Support individuals receiving services with integration back into society as a healthy, substance-free individual.

?  Facilitate appropriate connection and linkage with peer support specialists, education, employment, housing and/or other needed wraparound services.

?  Assist with the Opioid Task Force Overdose 24/7 Call-Outs as reasonably needed

?  May transports clients and/or materials to medical, legal, recreational and other community appointments that support their recovery.

?  Attend multidisciplinary team meetings to review case status

?  Attend court hearings, as needed

?  Prepare documents including, but not limited to, progress reports

?  Performs other related duties as assigned

Pre-requisite Requirements:

?  Bachelor's Degree in a human services related field

?  One (1) year of case management in a related experience.

?  Must possess valid Florida Drivers' License

?  Must be able to fully participate in Welle (crisis intervention) and CPR/First Aid training

?  Must pass a criminal history background check and/or fingerprinting

Preferred Attributes:

?  Experience working with in a behavioral health setting

?  Certification as a Recovery Support Specialist (CRSS)  or Recovery Peer Specialist (CRPS)

Required skills/Abilities

?  Excellent verbal and written communication skills.

?  Excellent interpersonal and customer service skills.

?  Excellent organizational skills and attention to detail.

Reports to: This position reports directly to the Program Director of the ACTS Special Projects Unit  

Supervisory Responsibilities: This position does not supervise others

Physical Requirements: Safety/Health Considerations:  

?  Physically able to drive a vehicle for prolonged periods of time

  • Ability to perform considerable reaching, stooping, and bending.
  • Ability to lift, push, pull and carry

?  Full participation in transportation-related training activities, including on-the-road driving

?  Full participation in Welle (crisis intervention) and CPR/First Aid training.

?  May be required to sign waiver of liability documents presented by law enforcement

Work Environment: This job divides time between a professional office environment, ACTS service locations, TPD locations and various community resource settings. This role routinely uses standard office equipment and mobile devices.

Travel: Ability to drive to various locations daily using a company owned vehicle. This position does not require overnight travel.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.