Training and Development Specialist

Characteristics of Position:

The Training and Development Specialist is a professional, administrative support position within the human resources department that oversees the learning and development initiatives for the workforce of a non-profit, behavioral healthcare organization.


Core Responsibilities/Essential Functions:

  • Serve as primary administrator for the Agency's Learning Management System (LMS) - Relias Learning.
  • Maintains records of workforce training activities including attendance and retraining requirements in accordance with licensure, funding source and/or accreditation status.
  • Develop and distribute training reports for administrators/managers, senior leadership and audit preparation.
  • Assesses training and development needs through surveys, interviews, focus groups, and communication with managers, instructors, and other internal departments.
  • Creates, organizes, and plans various training activities including New Employee Orientation (NEO), CPR/First Aid, crisis intervention and other skills training for employees.
  • Attain and maintain instructor certifications relevant to CPR/First Aid and crisis intervention curriculums.
  • Presents at live and virtual training sessions related to NEO, staff/manager development, CPR/First Aid, crisis intervention and other topics as needed.
  • Promotes advanced certification and/or education, and guides workforce through process for achievement.
  • Participate in development and/or monitoring of organizational performance management initiatives.
  • Participate in internal/external audit activities related to HR functions.
  • Prepares and submits invoices to report training expenses and maintains relevant records
  • Assists with the development of Agency's Professional Development Plan.
  • Perform other duties as assigned.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Strong presentation skills.
  • Ability to learn and be adept with learning management software and other multimedia training platforms.
  • Ability to evaluate and research training options and alternatives.
  • Ability to design and implement effective training and development.
  • Extremely proficient with Microsoft Office Suite and related program software.
  • Excellent organizational skills and attention to detail.

Pre-requisite Requirements:

  • Bachelor's degree in Human Resources, Business Administration, Education or related field required.
  • At least two (2) years of training experience
  • Must be able to physically participate in CPR/First Aid and/or Crisis Intervention Training
  • Valid Florida Driver's License

Preferred Attribute:

  • SHRM-CP or SCP
  • Professional in Human Resources (PHR)
  • Prior work experience in a behavioral health setting

Physical Demands: While performing the duties of this job, the employee is regularly required to sit, talk, hear, stand, walk, carry items, and stoop. Prolonged periods of sitting at desk and working on a computer screen. Must be able to lift 25 pounds at a time.

Supervision: This position reports to the Human Resources Director. This position does not provide supervision to others.

Work Environment: This job operates in a professional office environment. This role routinely uses audio/video equipment as well as standard office equipment such as computers, copiers, scanners.

Position Type/Expected Hours of Work: This is a full time position. Days of work are Monday through Friday, hours may range from 7:30 a.m. to 6:00 p.m. Some flexibility in hours allowed, with approval.

Travel: Occasional travel between ACTS location should be expected.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position.

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. ACTS is an EEO/AA DFWP Employer.