Volunteer-Intake Worker

Characteristics of Position:

All volunteers are expected to effectively support the agency's mission to provide consumer-centered care to those with substance disorders or with co-occurring substance and psychiatric disorders.  Provides juvenile justice client-centered care for those with substance disorders or with co-occurring substance and psychiatric disorders, or other services.

  Pre-requisite Requirements:

High school education and one year of experience working in law enforcement, juvenile justice, criminal justice, human services, or other relevant setting is preferred. A Bachelor's degree in juvenile justice or criminal justice accepted for the high school and one year of experience.

Must possess competencies specific to the service/s provided.  Competencies may include life experience, training, certification, education or other background in the service area.

Physical /Safety/Health Considerations:  Standard office environment in a locked facility.

Quality of Work Expected:  Level commensurate with satisfactory Intake Worker Volunteer performance

Quantity of Work ExpectedCommensurate with level necessary to fully meet obligations

Scope of Responsibilities:  Duties include spending a majority of time administering the JAC Intervention Assessment and performing control room functions.  This position observes clients for changes in behavior and communicates regularly with clients, co-workers/shift supervisors as appropriate.

SupervisionVolunteer work is performed under the supervision of a Program Director or Supervisor. This position does not provide supervision to others.

Core Responsibilities/Essential Functions:

  • Completes admission and orientation documentation. 
  • Assists Detention Screeners and Diversion Specialists with phone contacts to parents and law enforcement.
  • Communicates regularly with clients, co-workers/shift supervisors and others as appropriate.
  • Performs related work as required / assigned.

The omission of specific statements does not preclude management from assigning specific duties not listed herein if such duties are a logical assignment to position. 

ACTS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.