Characteristics of Position:
This position provides assessment for
mental health and substance use issues, basic integrated and supported individual,
family and group education, advocacy, linkage, coordination, problem-solving
and monitoring of clients to optimize the functioning of individuals with
substance disorders or co-occurring substance and mental disorders and
promoting stabilization, rehabilitation and recovery. This is a full time position located at ACTS'
Juvenile Assessment Center (JAC) in Tampa, Florida.
Location: Tampa, Florida
- Understanding Behavior - Understands
applicable theories of addiction and human behavior; recognizes the risk
and resiliency components of the personal, environmental, social and
cultural contexts; co-occurring competent; analyzes and distinguishes
between the contributing interactions of physical, social, behavioral,
psychological and social factors.
- Treatment Knowledge - Versed in science based
treatment philosophy, models and practice; incorporates the use of other
disciplines, family, social networks and community resources in support of
individual recovery; utilizes outcome measures in evaluating performance.
- Application to Practice
matches client needs to appropriate levels and modalities of care;
individualizes strategies and interventions to individual client recovery
needs, preferences, readiness, stage of change and unique co-occurring
disorder, language, gender and cultural considerations; makes optimum
therapeutic use of client crises; incorporates and utilizes pharmaceutic
interventions as appropriate; adheres to the fidelity of selected practice
- Professional Readiness - Understands and
respects diverse cultures and cultural differences; comfortable with and
responds to persons with disabilities; evidences personal awareness of
strengths, limitations and biases; behaves ethically and adheres to
professional standards of conduct; pursues guidance and supervision
and continuous professional development opportunities; remains aware of
personal and professional limits in knowledge and expertise.
- Technical Capabilities
in the use of Electronic Health Records; effectively utilizes electronic
medium (internet, intranet, phones, etc.) to communicate and stay abreast
of changes in the field and political and community environments;
thoroughly documents and records professional events, activities and
- Business Acumen - Knowledgeable of support and
benefits available to clients and aggressively works to enable client
access to those resources; proficient in the matching and billing of
services provided to appropriate fund sources and maintaining audit
compliant backup documentation; consistently meets or exceeds established
case load size and productivity standards.
- Professional - Behaves ethically;
presents a professional image in appearance, communications and demeanor;
adheres to agency scheduling policy; follows program activity schedules;
committed to personal professional development.
- Analytical - Establishes a helping
relationship with the person receiving services by demonstrating empathy,
respect, and genuineness in order to build trust; assists in gathering
information about basic and community living of the person receiving
services to be used in the assessment process.
- Leadership - Seeks to participate in
effective approaches and training to enhance job skills; seek
opportunities to mentor new staff; ability to recognize unsafe behaviors,
situations, and environments to maintain the safety and well-being of
persons receiving services, staff and community members.
- Bachelor's in human services
or other relevant field and one year of case management or related
- All ACTS, Inc. employees
must be able and willing to work when expected to accommodate program
and/or agency needs, participate in the agency's Quality Improvement
Program and attend all assigned/required trainings, practice on-the-job
safety at all times, and demonstrate the ability to communicate and work
with others and be respectful of peers, supervisors, clients, guests, etc.
If required by contract or administrative rule, must fully participate in
NAPPI (crisis intervention) training and able to apply same to work
Physical /Safety/Health Considerations:
Sit, stand, walk, lift, and carry
Quality of Work Expected:Level commensurate
with satisfactory Case Management performance
Quantity of Work Expected: Commensurate with
level necessary to fully meet obligations
Supervision: Work is performed
under the direction of the Program Supervisor, Director or Administrator. This
position does not provide supervision to others.
Scope of Responsibility:Conducts interviews
to assess social, legal, medical psychological and educational needs of client;
provides casework services to assist clients in obtaining social, educational
and vocational goals. Engages clients to
talk and communicates empathically about their addiction or mental illness,
medications and recovery to promote understanding of their illness/illnesses
and hope for recovery.
- Complete admission and
orientation documentation; may administer or interpret
- Develop plans, which include
services to accomplish habilitation or rehabilitation.
- Document all clients'
contacts, care and response, maintain records and updated rosters collect
data and prepare reports as mandated by program procedure within agency
standards and timeframes.
- Attend and serve as advocate
for client in court hearings.
- Maintain a comprehensive
listing of community resources, including social, legal and educational
- Attend scheduled
interdisciplinary treatment team meeting or clinical supervisory sessions
and discusses aspects of client's care and progress (or lack of same); may
participate in other meetings/events as assigned.
- Recognize and
promptly/appropriately assist as needed in crisis situations to minimize
incidents of hospitalization or incarceration; report treatment needs of
clients to clinical personnel and supervisor; recognize client's
comprehensive needs and discusses with interdisciplinary treatment team.
- Complete documentation
including but not limited to behavioral progress reports, incident
reports, grievances, injury reports, client eligibility, enrollment,
tracking, lease agreements, billing and related documentation as required.
- Perform related work as
requested / required.
PROGRAM SPECIFIC: The
program includes the following duties and responsibilities for this position:
- Duties include spending a
majority of time screening clients for Detention status for youth not
Diversion eligible based on screening criteria
- Provides guidance to JAC
Intake Workers regarding coordination of client services and
policies / procedures
- Provide casework services to
assist clients in obtaining social, educational and vocational goals
- Coordinates client release
- Serves as back-up to the
Diversion Screening Unit
Specialized Duties/ Tasks
- Must possess valid Florida
Drivers' License, industry accepted driving history and maintain vehicle
insurance required by State of Florida. If required to drive an ACTS'
vehicle, must maintain drivers' license and history as listed above and
participate in all transportation-related training activities, including
on-the-road driving test relative to appropriate and safe operation of
- Attends unit and individual
supervision meetings; may participate in other meetings/events as assigned
The omission of specific statements
does not preclude management from assigning specific duties not listed herein
if such duties are a logical assignment to position.
ACTS is an Equal Opportunity Employer. All qualified
applicants will receive consideration for employment without regard to race,
color, religion, sex, sexual orientation, gender identity, national origin,
disability or veteran status.